This Privacy Policy explains how the website of Dr. Vennela Devarapalli (“we”, “our”, “us”) collects, uses and protects information you share with us. We are committed to keeping your personal and health information confidential and secure.
Information we collect
When you use our appointment or contact forms, we may collect your name, phone number, email address, preferred location and any details you choose to share about your health concern. We only collect information you voluntarily provide.
How we use your information
- To respond to your appointment requests and enquiries.
- To schedule, confirm and follow up on consultations.
- To provide the care and information you have requested.
- To improve our services and the experience of this website.
How your information is shared
We do not sell or rent your personal information. Details you submit may be shared with the clinic and hospital staff involved in your care (for example, Yashoda Hospitals, Hitec City) strictly for the purpose of arranging your appointment and treatment.
Messaging channels
Our appointment form may open WhatsApp to send your request. When you communicate with us via WhatsApp, phone or email, those platforms handle your data under their own privacy policies. Please avoid sharing sensitive medical records over unsecured channels.
Data security
We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies & analytics
This website may use privacy-friendly analytics to understand how visitors use the site so we can improve it. These tools collect aggregated, non-identifying usage data.
Your rights
You may request access to, correction of, or deletion of the personal information you have shared with us. To make a request, please contact us.
Medical disclaimer
Information on this website is provided for general educational purposes and is not a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of a qualified physician.
Contact
Questions about this policy? Reach us at venneladevarapalliappointments@gmail.com or +91 81255 83883.